VidLab7 Achieves ISO 27001 and SOC 2 Compliance with Axipro Sensiba (formerly AssuranceLab)

Product

ISO 27001, SOC 2

Industry

 AI / Technology

Company size

11 – 50 employees

Location

Munich, Germany

Partner

Drata, Sensiba (Formerly Assurance Lab)

VidLab7 ISO 27001 and SOC 2 Compliance

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Introduction

In today’s AI-driven sales world, security and trust are as critical as performance. For VidLab7, a fast-growing AI demo automation platform, these values sit at the heart of their innovation. As the company scaled across Europe, it became essential to validate its commitment to information security, data privacy, and customer confidence.

To achieve this, VidLab7 pursued ISO 27001 and SOC 2 compliance, two globally recognized standards that demonstrate excellence in governance and data protection. Partnering with Axipro for advisory guidance and Sensiba as the independent auditor, VidLab7 set out to strengthen its compliance foundation and position itself as a trusted provider of AI-powered sales technology.

This certification journey wasn’t just about ticking boxes; it was about reinforcing VidLab7’s promise of delivering secure, reliable, and compliant AI solutions to enterprise customers worldwide.

About VidLab7

VidLab7 is revolutionizing how businesses engage prospects through AI-driven demo automation. The platform enables companies to automatically convert inbound website visitors into qualified leads and closed revenue, without forms, delays, or additional headcount.
Using interactive AI avatars, VidLab7 delivers personalized product pitches, demos, and follow-ups in real time, across 130+ languages. Its technology seamlessly integrates with major CRMs such as Salesforce, HubSpot, and Pipedrive, allowing marketing and sales teams to boost pipeline and conversion rates up to 10x.
Behind this innovation lies a deep commitment to security. With customer data flowing through global systems, achieving ISO 27001 and SOC 2 compliance was crucial to ensuring that VidLab7’s infrastructure remained both scalable and secure, empowering businesses to grow with confidence

Challenge: Data protection & workflows automation

As VidLab7 expanded its customer base and data footprint, maintaining compliance across its complex cloud infrastructure became a pressing priority. The company needed to:

  • Protect client data across multiple regions under strict privacy regulations such as GDPR.
  • Standardize information security practices to support ISO 27001 and SOC 2 requirements.
  • Automate compliance workflows through Drata to reduce manual effort and audit stress.
  • Meet enterprise expectations for transparency and trust in AI-powered automation.

Operating at the intersection of AI, SaaS, and data-driven sales, VidLab7 understood that certification would not only validate their systems but also elevate customer trust. The goal was ambitious: achieve ISO 27001 and SOC 2 compliance within six months, without slowing innovation or customer delivery.

 

Solution: Advisory & Audit Partnership

For VidLab7, achieving ISO 27001 and SOC 2 compliance required clarity, coordination, and a partner who understood the fast-moving world of AI and SaaS. They turned to Axipro for structured advisory support that would help them prepare efficiently without slowing down innovation.

Together, Axipro and VidLab7 mapped a clear roadmap from assessment to audit readiness. The Axipro team guided VidLab7 through every stage, from risk assessments and control alignment to document readiness and awareness sessions, ensuring each process met the standards of ISO 27001 and SOC 2.

Using Drata, VidLab7 automated its compliance tracking, simplifying evidence collection and continuous monitoring. This reduced manual work, improved visibility, and kept every department aligned.

Throughout the engagement, Sensiba, the independent audit partner, conducted objective evaluations and verified controls under both frameworks. This separation between advisory and audit preserved independence while ensuring transparency and confidence at every step.

By the time the audit began, VidLab7’s teams were confident, organized, and fully aligned, ready to showcase the strength of their information security management system (ISMS).

In the words of Tomas Smetana,VP Finance & Operations, VidLab7:

Axipro went above and beyond during our ISO and SOC certification journeys. Their team demonstrated deep expertise, proactive communication, and absolute reliability at every stage. What could have been a painful compliance process turned into a smooth, structured, and even enjoyable experience thanks to their professionalism and hands-on support.

Results: Strengthened Security & Customer Trust

After months of preparation, VidLab7 achieved ISO 27001 and SOC 2 compliance, reinforcing its position as a trusted AI sales automation provider in Europe.

The results spoke volumes:

  • ISO/IEC 27001:2022 certification and SOC 2 Type I attestation completed under the oversight of Sensiba.
  • A fully operational ISMS that governs all data handling, infrastructure, and personnel processes.
  • Reduced manual workloads thanks to Drata’s automation and Axipro’s streamlined advisory framework.
  • Improved internal awareness of security responsibilities across teams.
  • Enhanced trust from enterprise customers, many of whom prioritize certified vendors for data-sensitive integrations.

For VidLab7, the achievement was more than a milestone; it was a signal of maturity and credibility. They could now demonstrate, with confidence, that their AI technology operates with enterprise-grade security and data integrity.

 

Why VidLab7 Chose Axipro

When VidLab7 began exploring ISO 27001 and SOC 2 compliance, they sought an advisory partner that could combine structure with speed. The decision to work with Axipro was driven by three key factors:

  • Advisory Expertise: Axipro’s consultants provided step-by-step guidance, helping the VidLab7 team understand each requirement in context and build controls that made sense for their business.
  • Automation Experience: With deep experience in Drata, Axipro helped VidLab7 maximize automation, streamline documentation, and maintain audit-ready visibility at all times.
  • Reputation & Responsiveness: Recommended through Drata’s partner network, Axipro was known for quick response times, transparent milestones, and exceptional post-project support.

Combined with Sensiba’s independent certification expertise, this partnership delivered a balanced approach to governance and growth. VidLab7 achieved ISO 27001 and SOC 2 compliance on schedule, proving that security and innovation can move forward together.

 

Ready to Start Your Compliance Journey?

For VidLab7, achieving ISO 27001 and SOC 2 compliance wasn’t just a technical milestone; it was a declaration of trust, responsibility, and readiness to scale. The certifications validated their commitment to protecting customer data while driving innovation in AI sales automation.

Your organization can achieve the same. Whether you operate in AI, SaaS, or cloud-based technology, demonstrating compliance with ISO 27001 and SOC 2 opens doors to new markets, partnerships, and customer confidence.

At Axipro, we simplify the certification process. With structured advisory support, automation through Drata, and trusted audit partners like Sensiba, your path to compliance becomes clear, efficient, and future-ready.

Ready to get started? Book a free consultation with Axipro today and take the first step toward achieving ISO 27001 and SOC 2 compliance with confidence.

 
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