Emma AI Achieves ISO 27001 Compliance

Product

ISO 27001

Industry

Health Tech / Artificial Intelligence

Company size

2 – 10 employees

Location

Southend-on-Sea, UK

Partner

Tempo Audits

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Introduction

In health and social care, trust isn’t optional; it’s everything. Sensitive data flows through every interaction, from patient assessments to daily visit notes. That’s why Emma AI, a fast-growing health tech company based in the UK, decided to pursue ISO 27001 compliance.

With its AI-driven tools transforming how organizations deliver person-centered care, Emma AI needed to ensure that data protection and security governance matched its innovation. Their mission was clear: keep care personal while keeping data protected.

To make it happen, Emma AI partnered with Axipro as its advisory partner, leveraging Drata for automation and Tempo Audits as the independent audit partner. Together, they set out to achieve ISO 27001 certification within just six weeks, a goal that demanded focus, coordination, and expert guidance.

About Emma AI

Emma AI is reshaping how social care providers manage quality, compliance, and efficiency. The platform uses artificial intelligence to help organizations audit faster, document smarter, and deliver better care.

From automating service user reviews to streamlining quality assurance, Emma AI’s technology gives care managers back their most valuable resource, time. Tasks that once took hours now take minutes, freeing professionals to focus on people, not paperwork.

But as Emma AI’s reach expanded, so did its responsibility. Handling sensitive health and social care data meant that ISO 27001 compliance wasn’t just a regulatory box; it was a promise to every partner, caregiver, and service user that data would always remain secure.

Challenge: Scaling Compliance

For Emma AI, the road to ISO 27001 compliance came with familiar challenges that many scaling tech companies face:

  • Tight timelines — six weeks to reach audit readiness.
  • High stakes — working in health and social care meant managing regulated, sensitive information.
  • Growing data infrastructure — ensuring their AI systems met security standards without disrupting ongoing innovation.

Their goal wasn’t just certification. It was to build a stronger foundation of trust, one that matched their mission to bring frontier technology into care with safety, precision, and confidence.

Solution: Axipro’s Guided Transition

Emma AI didn’t just want a certificate; they wanted a system that would strengthen how they worked every day. That’s where Axipro stepped in as their advisory partner.

Together, we mapped out a clear and realistic roadmap for ISO 27001 compliance. The Emma AI team took charge of their internal processes while we provided guidance, templates, and hands-on coaching to help them align with the ISO 27001 framework.

Through Drata, the team automated evidence collection, monitored security controls, and tracked progress in real time. This reduced the stress of manual tracking and made every step transparent and measurable.

With Tempo Audits as the independent audit partner, Emma AI moved confidently through the certification process, backed by expert advice, automation, and a commitment to continuous improvement.

One of Emma AI’s leaders, George Parry, described it best:

Axipro was instrumental in helping us achieve ISO 27001 certification. From start to finish, they were proactive, hands-on, and always on top of the details. They made it crystal clear what evidence was required, so all we had to do was gather and submit it. Their structured approach meant we completed everything within the six-week timeframe they set. I’d highly recommend Axipro to any organisation looking to streamline and accelerate their compliance journey.

Results: Compliance Achieved

In just six weeks, Emma AI reached a major milestone: full ISO 27001 compliance.

Here’s what that meant for the company:

  • A recognized ISO 27001 certification, confirming their commitment to data security and governance.
  • Greater trust and credibility with partners and health organizations.
  • Improved visibility and control over security risks, powered by Drata automation.
  • A stronger compliance culture within the team, and every employee now plays an active role in maintaining information security.

For Emma AI, achieving ISO 27001 compliance wasn’t the end of the journey; it was the beginning of a stronger, more accountable future.

Why Emma AI Chose Axipro

Emma AI chose Axipro because they wanted a partner who could move fast, communicate clearly, and make the path to ISO 27001 compliance easier to navigate.

Three reasons stood out:

  1. Trusted Drata Partnership – As one of the most reviewed Drata partners, Axipro understood exactly how to integrate automation into Emma AI’s compliance strategy.
  2. Quick Responsiveness – With a six-week timeline, fast and clear communication made all the difference.
  3. Referrals and Reputation – Like many of our clients, Emma AI was referred through Drata’s partner network, knowing they’d receive expert advisory support backed by proven results.

With advisory guidance from Axipro, automation through Drata, and certification by Tempo Audits, Emma AI achieved ISO 27001 compliance with precision and purpose, without losing focus on what matters most: delivering high-quality, person-centered care.

Ready to Start Your Compliance Journey?

For Emma AI, achieving ISO 27001 compliance wasn’t just a checkbox; it was a milestone that proved their commitment to safeguarding sensitive data in health and social care. It built confidence with partners, boosted credibility with clients, and set a higher standard for data protection across their entire organization.

Your business can do the same. Whether you’re innovating in AI, health tech, or SaaS, the path to ISO 27001 compliance starts with the right guidance and a clear plan.

At Axipro, we help fast-growing companies simplify compliance without slowing down innovation. Through structured milestones, automation with Drata, and trusted audit partnerships like Tempo Audits, we make ISO certification practical, transparent, and achievable.

To take the first step? Book a free consultation with Axipro today and see how easy it can be to turn compliance into your next competitive advantage.

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