Ziwo Upgrades to ISO/IEC 27001:2022 with Axipro & Drata

Ziwo Upgrades to ISO/IEC 27001:2022 with Axipro

August 22, 2025
11:35 pm

Product

SOC 2 Type I & II

Industry

Cloud Communications / Contact Center Software

Company size

51 – 200 employees

Location

Dubai, UAE

Share This Post

Introduction

Compliance is not a checkbox. It is a journey. For Ziwo, that journey meant moving beyond their ISO 27001:2013 certification. They wanted to modernize security, reduce manual work, and prepare for the future. The answer was an upgrade to ISO 27001:2022 compliance with Axipro.
With Axipro and Drata, Ziwo transformed compliance from an admin-heavy burden into a growth enabler. The result? A smooth audit, zero non-conformities, and a stronger foundation of trust with customers across the Middle East and beyond.

If your organization is still managing compliance manually, it’s time to rethink the process. ISO 27001:2022 compliance with Axipro gives you speed, automation, and confidence in every audit.

About Ziwo

Ziwo is a leading cloud-native call center and customer experience (CX) platform. Headquartered in Dubai, with offices in Riyadh, Cairo, and Casablanca, Ziwo supports businesses across the MENA region and beyond.

Their platform helps organizations deliver secure, intuitive, and multilingual customer interactions. Industries served include:

BPO and customer support
Retail and e-commerce
Finance and real estate
Travel and hospitality

As a trusted provider, Ziwo already held ISO 27001:2013 certification. But to stay ahead, they needed to upgrade to ISO 27001:2022 compliance with Axipro. This step was critical not only to strengthen security but also to scale governance in line with enterprise demands.

Challenge: Scaling & Upgrading Compliance

Ziwo’s security leadership understood one thing clearly: compliance must evolve with business growth. While ISO 27001:2013 kept them secure, it also came with challenges:

Manual compliance tracking created inefficiencies.
Evidence collection for audits consumed valuable time.
Processes were fragmented across teams.
New ISO 27001:2022 requirements demanded a faster, smarter approach.

The goal was bold but clear: transition smoothly to ISO 27001:2022 compliance with Axipro, automate reporting, and empower their team to focus on value-driven security.

Many companies face the same challenge. Manual processes slow you down. Axipro helps you automate compliance and achieve certification faster.

Solution: Axipro’s Guided Transition

Ziwo chose Axipro as their trusted partner to guide the move from ISO 27001:2013 to 2022. The project was built on collaboration. Axipro didn’t just hand over templates; they worked closely with Ziwo’s leadership and security team.

Together, we achieved four key milestones:

Migrated controls and documentation from ISO 27001:2013 to the updated 2022 framework.
Onboarded Drata to automate evidence collection, monitoring, and reporting.
Refined controls so they matched real-world operations, not just theory.
Trained Ziwo’s internal team, giving them the skills to own compliance going forward.

The approach was simple yet powerful. Instead of outsourcing compliance, Ziwo built an internal culture of accountability, with Axipro guiding every step.

This is the value of ISO 27001:2022 compliance with Axipro. It’s not about passing an audit once. It’s about building sustainable, scalable security for years to come.

Results: Smooth Audit, Stronger Governance

The partnership delivered results that mattered. With Axipro’s support and Drata’s automation, Ziwo achieved:

ISO 27001:2022 certification with zero major or minor non-conformities.
Full Drata integration, giving real-time visibility into compliance status.
Audit preparation that shifted from manual to automated, saving weeks of effort.
An empowered internal team, now confident in managing and scaling compliance.

This wasn’t just an upgrade, it was a transformation. Ziwo replaced administrative burden with operational efficiency. They gained trust, credibility, and a stronger security posture that customers value.

Thanks a ton for the smooth audit, team! It was a combined effort and great teamwork. We look forward to continuing this success in upcoming audits and certifications on behalf of Ziwo & management. — Ziwo Management

Ready to see the same results? Modernize your audits today with ISO 27001:2022 compliance with Axipro.

Why Ziwo Chose Axipro

For Ziwo, the decision to work with Axipro was clear. They needed a partner with:

Proven expertise in ISO 27001:2022 transitions.
Automation know-how to unlock Drata’s full potential.
Collaborative style—not consultants dictating, but partners working side by side.
A track record of zero non-conformity audits for clients across industries.

Axipro simplified a complex transition. They turned compliance from a resource drain into a business advantage. Ziwo now runs a modern compliance framework, future-proofed and audit-ready.

That’s why companies across industries choose Axipro. If you want the same clarity and confidence, start your journey with ISO 27001:2022 compliance with Axipro today.

Conclusion

Compliance is never static; it evolves with your business. Ziwo’s move from ISO 27001:2013 to ISO 27001:2022 compliance with Axipro shows how the right partner makes change simple, fast, and effective.

By combining Axipro’s expertise with Drata’s automation, Ziwo didn’t just upgrade; they built a smarter, scalable compliance framework that saves time and strengthens trust. The result was a smooth audit, zero non-conformities, and an empowered team ready to manage compliance with confidence.

Your business can achieve the same. Whether you are upgrading an existing certification or preparing for your first, ISO 27001:2022 compliance with Axipro is your path to audit-ready confidence and growth.